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BUS 508 Week 5 Chapter 7 Practice Quiz

BUS 508 Week 5 Chapter 7 Practice Quiz

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BUS 508 Week 5 Chapter 7 Practice Quiz -

Question 1

 ________ at every level in the management hierarchy must exercise three basic types of skills: technical, human, and conceptual.

Answer

  • Managers
  • Planners
  • Operators
  • Directors

 

Question 2

________ involves implementing the activities specified by strategic plans.

Answer

  • Strategic planning
  • Tactical planning
  • Operational planning
  • Contingency planning

 

Question 3

A firm’s ________ usually has three levels: top, middle, and supervisory.

Answer

  • Structure
  • Division
  • Investor
  • Management

 

Question 4

An important outgrowth of democratic leadership in business is the concept of ________, in which employees share authority, responsibility, and decision making with their managers.

Answer

  • Empowerment
  • Encouragement
  • Development
  • Sponsorship

 

Question 5

________ is the process of blending human and material resources through a formal structure of tasks and authority; arranging work, dividing tasks among employees, and coordinating them to ensure implementation of plans and accomplishment of objectives.

Answer

  • Planning
  • Organizing
  • Directing
  • Controlling

 

Question 6

A business begins with a ________, its founder’s perception of marketplace needs and the ways a firm can satisfy them.

Answer

  • Mission
  • Vision
  • Concept
  • Steps

 

Question 7

A ________ is a structure that places authority and responsibility jointly in the hands of a group of individuals rather than a single manager.

Answer

  • Committee organization
  • Matrix structure
  • Horizontal authority
  • Vertical authority

 

Question 8

Managers assign work to employees, a process called                                   .

Answer

  • Job enrichment
  • Decentralization
  • Job rotation
  • Delegation

 

Question 9

Management principles and concepts apply to not-for-profit organizations as well as profit-seeking firms.

Answer

  • True
  • False

 

Question 10

 The ethical tone that a top management team establishes cannot reap monetary as well as nonmonetary rewards.

Answer

  • True
  • False

 

Question 11

An ________ is a structured group of people working together to achieve common goals.

Answer

  • Team
  • Culture
  • Organization
  • Management

 

Question 12

The ________, or span of control, is the number of employees a manager supervises.

Answer

  • Employee engagement
  • Span of management
  • Chain of command
  • Line organization

 

Question 13

Strategic planning often makes the difference between an organization’s success and failure.

Answer

  • True
  • False

 

Question 14

________ is guiding and motivating employees to accomplish organizational objectives.

Answer

  • Directing
  • Planning
  • Organizing
  • Controlling

 

Question 15

________, which allows firms to resume operations as quickly and as smoothly as possible after a crisis while openly communicating with the public about what happened.

Answer

  • Tactical planning
  • Contingency planning
  • Operational planning
  • Strategic planning

 

Question 16

A SWOT analysis does not continue with an attempt to define the major opportunities and threats the firm is likely to face.

Answer

  • True
  • False

 

Question 17

A company that does not emphasize centralization retains decision making at the top of the management hierarchy.

Answer

  • True
  • False

 

Question 18

Planning can be divided into the following categories, except:

Answer

  • Strategic
  • Complexity
  • Tactical
  • Operational

 

Question 19

A frequently used tool in this phase of strategic planning is the SWOT analysis.

Answer

  • True
  • False

 

Question 20

A ________ is a written explanation of an organization’s business intentions and aims.

Answer

  • Organization statement
  • Vision statement
  • Corporate statement
  • Mission statement

 

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