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BUS 508 Week 5 Chapter 8 Practice Quiz

BUS 508 Week 5 Chapter 8 Practice Quiz

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BUS 508 Week 5 Chapter 8 Practice Quiz -

Question 1

 ________ sets the first federal minimum wage (25 cents an hour), and maximum basic workweek for certain industries.

Answer

  • National Labor Relations Act of 1935
  • Fair Labor Standards Act of 1938
  • Taft-Harley Act of 1947
  • Landrum-Griffin Act of 1959

 

Question 2

 Voluntary turnover occurs when the employee decides to resign.

Answer

  • True
  • False

 

Question 3

Achieving the highest level of job satisfaction and dedication among employees is the goal of ________, which attracts, developments, and retains the employees who can perform the activities necessary to accomplish organizational objectives.

Answer

  • Collective bargaining
  • Human resource management
  • Planning
  • Recruiting

 

Question 4

________ is a social psychologist and consultant who came up with a theory of motivation and work that is still popular today.

Answer

  • Abraham H. Maslow
  • Frederick Herzberg
  • Victor Vroom
  • William Ouchi

 

Question 5

________ assumes that employees dislike work and try to avoid it whenever possible, so management must coerce them to do their jobs.

Answer

  • Theory X
  • Theory Y
  • Equity theory
  • Goal-setting theory

 

Question 6

 Everyone wants to enjoy going to work. Smart employers know that and look for ways to motivate workers to commit to their company’s goals and perform their best.

Answer

  • True
  • False

 

Question 7

________ are based on an hourly pay rate or the amount of work accomplished.

Answer

  • Salaries
  • Wages
  • Employee benefits
  • Cost savings

 

Question 8

Most firms use annual ________ to evaluate an employee’s job performance and provide feedback about it.

Answer

  • Performance appraisals
  • Organizational goals
  • Objectives
  • Training

 

Question 9

Some companies offer a  ________, which allows employees to work longer hours on fewer days.

Answer

  • Compressed workweek
  • Flextime
  • Job sharing program
  • Voluntary turnover

 

Question 10

The ________ expanded the alternatives available to victims of employment discrimination by including the right to a jury trial, punitive damages, and damages for emotional distress.

Answer

  • Civil Rights Act of 1991
  • Equal Employment Opportunity Commission
  • Labor Relations Act
  • North American Free Trade Agreement

 

Question 11

________ is the process of reducing the number of employees within a firm by eliminating jobs.

Answer

  • Outsourcing
  • Downsizing
  • Turnover
  • Termination

 

Question 12

Human resource plans are not based on an organization’s overall competitive strategies.

Answer

  • True
  • False

 

Question 13

________ is a systematic approach that allows managers to focus on attainable goals and to achieve the best results based on the organization’s resources.

Answer

  • Job enrichment
  • Management by objectives
  • Labor relations
  • Job enlargement

 

Question 14

 ________ occurs when employees are terminated because of poor job performance or unethical behavior in business practices or in the workplace.

Answer

  • Flextime
  • Involuntary turnover
  • Job sharing program
  • Compressed workweek

 

Question 15

A ________ allows two or more employees to divide the tasks of one job.

Answer

  • Compressed workweek
  • Flexible work plan
  • Job sharing program
  • Telecommuting

 

Question 16

The Civil Rights Act created the ________ to investigate discrimination complaints.

Answer

  • National Labor Relations Act of 1935
  • Fair Labor Standards Act of 1938
  • Society for Human Resource Management
  • Equal Employment Opportunity Commission

 

Question 17

A ________ provides training designed to improve the skills and broaden the knowledge of current or future managers and executives.

Answer

  • Employee development program
  • Management development program
  • Customer development program
  • Organization development program

 

Question 18

In response to decreasing diversity in the workplace, firms are developing creative ways to tailor their benefit plans to the needs of employees.

Answer

  • True
  • False

 

Question 19

________ allows employees to set their own work hours within certain constraints.

Answer

  • Flextime
  • Compressed workweek
  • Job sharing program
  • Downsizing

 

Question 20

If downsizing is ultimately the only alternative for company survival, then there are steps that managers can take to make sure it is done the best way possible.

Answer

  • True
  • False

 

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