BUS 520 Week 5 Midterm Exam -
Of the following, which refers to a capacity to get things done due to relationships with other people?
Which managerial skill involves the capacity to analyze and solve complex and interrelated problems?
According to Robert Katz, the essential skills of management can be grouped into which of the following three categories?
The match of organizational culture and individual characteristics is called a(n):
__________, also known as distress, is dysfunctional.
__________individuals prefer routine and order, and emphasize well-defined details in gathering information; they would rather work with known facts than look for possibilities.
What phrase was coined to describe how women have not reached the highest levels of organizations?
__________ means being aware of our own behaviors, preferences, styles, biases, personalities, and so on.
The five facets of job satisfaction measured by the Job Descriptive Index are __________.
__________ always have an object or something to trigger them.
The flip side of organizational citizenship are__________.
The degree of loyalty an individual feels toward the organization is known as __________.
Projection is especially likely to occur in the __________ stage of perception.
Sir Richard Branson, founder of Virgin Group, is known for his use of which reinforcement strategy?
Halo effects are particularly important in which managerial process?
A(n) __________ contains information about a person’s own appearance, behavior, and personality.
Suppose you assign the least desirable tasks to a worker until he performs well and only then assign him the desired assignments he wants. This OB Mod strategy is known as __________.
In the context of motivation, level refers to __________.
According to Herzberg’s two-factor theory, __________ factors are the sources of job satisfaction.
According to Alderfer’s ERG theory, which needs reflect a desire for satisfying interpersonal relationships?
In Maslow’s needs hierarchy, __________ needs must be satisfied before __________ needs are activated, and __________ needs must be satisfied before __________ needs are activated, and so on.
__________ is a technique of performance appraisal that involves ordering each individual from best to worst on each performance dimension being considered.
Sometimes called horizontal loading, __________ increases job breadth by having the worker perform more and different tasks, but all at the same level of responsibility and challenge.
__________ is a method of performance appraisal whereby each person is directly compared with every other person being rated.
__________ is a comprehensive approach to performance appraisal that uses the evaluations of bosses, peers, and subordinates as well as self-ratings, customer ratings, and ratings of others outside the work unit.